Where does the corporate culture come from? 公司文化從何而來？

(附中文) Today we discussed about how a hedge fund transformed from the one with criminal charges to a high integrity firm. The most important question was: “Where does the corporate culture come from?” The case protagonist provided some insights:

• How you measure people? (integrity-relevant KPIs…)
• Who do you select? (background investigation, personality…)
• What’s the behavior expectation? (mission, professional conduct…)
• How do executives act? (executives’ time allocation…)

今天我們討論一家避顯基金從訴訟纏身轉型至高道德操守的公司，其中最重要的問題為：「公司文化到底從何而來？」個案主角提供了很好的說明：

• 如何衡量員工？(道德操守相關的績效指標…)
• 挑選怎樣的人才？(背景調查、人格特質…)
• 預期怎樣的行為？(企業使命、專業行為準則…)
• 高層主管的行為舉止 (如何分配時間…)

Sometimes we focus on communication of culture too much, but without the real changes in recruiting, performance management and daily operation, it’s impossible to transform an organization!

有時候我們太重視溝通企業文化、反而忘記了如果沒有實際在招聘、績效管理或日常營運中有所改變，改變不可能成真！